Protecting your data and your privacy are essential priorities for Binusu. That’s why we make
sure to keep you informed of how and why we collect and use your personal information.
How does Binusu use my data?
Personal information is data that identifies an individual or relates to an identifiable
individual.
At Binusu, we collect personal information that is necessary to provide you with our services. This
primarily includes data we collect because it is mandated by law—such as when we must comply with
anti-money laundering laws—or to verify your identity and protect you from potential fraudulent
activity. We may also collect your data to enable certain services, improve our products, and keep you
notified of new developments (based on your preferences). We do not —and will not — sell your
data to third parties without your consent.
What type of data does Binusu collect?
We may collect the following types of information:
Personal Identification Information:Full legal name, date of birth, age,
nationality, gender, signature, utility bills, photographs, phone number, home address, and/or
email. Institutional Information:Employer Identification number (or comparable number
issued by a government), proof of legal formation (e.g. Articles of Incorporation), personal
identification information for all material beneficial owners. Financial Information:Bank account information, payment card primary account
number (PAN), transaction history, trading data, and/or tax identification. Transaction Information:Information about the transactions you make on our
Services, such as the name of the recipient, your name, the amount, and/or timestamp. Employment Information:Office location, job title, and/or description of role.
Correspondence:Survey responses, information provided to our support team or user
research team. Online Identifiers:Geo location/tracking details, browser fingerprint, operating
system, browser name and version, and/or personal IP addresses. Usage Data:Authentication data, security questions, click-stream data, public
social networking posts, and other data collected via cookies and similar technologies. Please read
our Cookie Policy for more information.
How do privacy regulations affect my data?
In response to major data breaches in recent years, comprehensive data privacy regulation is becoming
increasingly prevalent worldwide. Laws like the General Data Protection Regulation (“GDPR”)
regulate the processing of personal data by service providers like Binusu, and grant our
customers to make certain requests with respect to their data (“Data Subject Access Requests,”
or “DSARs”). These include requests to access, modify, or delete data held by Binusu.
How do I get access to my information?
To submit a DSAR, you will need to be logged in to your Binusu account via a web browser or the
mobile app. This is to ensure the safety of your data and privacy. Once you are logged in, go
to help, and click on contact us. Then fill in our contact form.
If you are attempting to request copies of your data, you will need to submit these requests
via web browser. We are unable to support these request types via our mobile app(s) at this
time.
What if I'm unable to access my account or privacy settings page?
If you are unable to log in to your account or cannot access the privacy settings page, please submit
a request through our Support Portal.
How do I submit questions or concerns?
If you still have questions or concerns regarding how Binusu collects or uses your data, you may
submit your through our Support Portal or email info@binusu.com.
Can I access my privacy settings and submit requests even if I do not live in the EU
(European Union)?
In the interest of transparency and giving you control over your data, as of January 1, 2020, Binusu
will make its Privacy Policy accessible to all Binusu customers, regardless of where
you reside! This means all customers will have the ability to access, modify, and
delete personal information Binusu stores about them. You may request access by
contacting us on
info@binusu.com.